legal

Privacy & Cookie Policy

Privacy & Cookie Policy

Use Clicked (“we,” “our,” or “us”) operates the website www.useclicked.com (the “Website”). This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.

This Privacy & Cookie Policy is governed by and complies with the laws of the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Information We Collect

a. Personal Information

We may collect personally identifiable information, such as your name, email address, phone number, and other contact details, when you:

  • Fill out a contact form on our Website.
  • Request a quote or service from us.
  • Subscribe to our newsletters or marketing emails.

b. Non-Personal Information

We may collect non-personal information about your interactions with the Website, including:

  • Browser type and version.
  • Operating system.
  • IP address.
  • Pages visited and time spent on the Website.
  • Referring website URLs.

c. Analytics and Heatmap Tracking Software

We use analytics tools and heatmap tracking software to monitor and analyze user behavior on our Website. This helps us improve the functionality, usability, and overall experience of the Website. These tools may collect information about your clicks, mouse movements, scrolling activity, and other interactions with the Website.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Deliver our web design, SEO, and other marketing services.
  • To Communicate: Respond to inquiries, send quotes, and provide customer support.
  • To Improve Our Website: Monitor and analyze usage trends to improve functionality and user experience.
  • Marketing: Send promotional emails, newsletters, and other communications if you have opted in.
  • Compliance: Comply with applicable laws and regulations.

 

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and payment processing.
  • Legal Obligations: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a business transfer, such as a merger or sale, your information may be transferred to the new owner.

 

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

5. Your Rights

As a UK resident, you have the following rights under the UK General Data Protection Regulation (UK GDPR):

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccuracies in your data.
  • Erasure: Request the deletion of your data in certain circumstances.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Request the transfer of your data to another service provider.

To exercise your rights, please contact us at [email protected].

 

6. Cookie Policy

a. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember information about your visit.

b. Types of Cookies We Use

  • Essential Cookies: Necessary for the functionality of the Website.
  • Performance Cookies: Collect information about how visitors use the Website.
  • Functionality Cookies: Remember your preferences and improve user experience.
  • Marketing Cookies: Track your online activity to deliver relevant advertisements.

c. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.

 

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

 

8. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Updates can be made without prior notice. Any changes will be posted on this page with the latest version of the policy. Please review this policy periodically for updates.

 

10. Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy, please contact us at:

 
Use Clicked
Telecom House, 125-135 Preston Rd
Brighton and Hove, Brighton BN1 6AF
Email:  [email protected]